We developed a very effective strategy for this at a furniture store I used to work at; the moment the customer makes any suggestion of legal action, all our employees were trained to immediately say “I understand. Have a good day” and end the conversation on the spot. The unhappy customer immediately tries to press the issue, because what they want is for us to magically teleport a couch here from China or whatever, and at that point the employee says “I’m sorry but as you’ve notified us that this issue is now the subject of a pending legal action any further communication will have to go though our legal team.”
Repeating this a couple more times would inevitably lead to the customer admitting that they were bluffing.
Reddit has multiple repeat communities too, they just have different names. Just to take one example, there’s /r/Canada, which got taken over by right wing assholes, /r/metacanada for those same right wing assholes to go full mask off, /r/onguardforthee for the people who didn’t want to put up with the right wing assholes… You get the picture.
The fact that there are multiple overlapping communities with similar purposes can be frustrating, but it also provides layers of redundancy, which is what the fediverse is all about. We’ve been learning a lot of object lessons recently about the problems of putting all your eggs in one basket.
I switched from Lastpass to Bitwarden. Couldn’t be happier.