Most shops I know of these days assign a labor time to any given job. You get charged that amount whether the mechanic does it in half the time or takes five times as long.

Anymore, it’s an internal benchmark for mechanics to build on the efficiency of their own work.

In my line of work, it may take me three hours to solve a client tax issue. I will bill for that accordingly.

If another client comes along the next day with the exact same issue, but this time I know the answer because I researched it yesterday, so I can solve it instantly, should the second client get charged nothing?

I remember those halcyon days when calling each other Sherlock and Einstein was the zenith of insults.

On the playground.

During recess.

In the fifth grade.

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I think what pisses me off the most is that no matter what happens, Spez will somehow walk away with enough of that sweet, sweet CEO money to fund my life several generations over and will probably get another sweet, sweet CEO position somewhere else to destroy another company because he’s got “experience”.